We stand behind every tin
Last updated: April 2026
If your matcha arrives damaged, stale, or simply not what you expected, write to us within 30 days and we will replace it or refund you in full. No forms, no hassle.
Because matcha is a food product, we cannot accept returns of opened tins unless there is a quality issue. If you're unsure about a grade, order a 30g tin first.